The First Digital Insurer in the Caribbean - Exponential case

The first digital Insurer in the Caribbean

We were selected by Grupo Universal, the largest financial holding in Dominican Republic, and Oliver Wyman to create a fully digital, B2C insurance business.

SOlution Proposed

Exponential deployed a custom solution based on a policy administration system, a CRM and a marketing automation platform, fully integrated with a third-party ERP and a local payment gateway.

Policy Management


Marketing Automation

Solution Design & Delivery

Managed Services

Customer Support

Business Outcomes

Unit went live in only 5 months with the first set of four Personal Accidents, Term Life, Home and Health insurance products, and has continuously extended its portfolio and distribution channels since then.

The First Digital Insurer in the Caribbean - Business Outcomes - Exponential case